Privacy Policy

HiveSense analyzes public-facing storefronts and related website content to generate CRO, AOV, checkout, and revenue intelligence findings for merchants, operators, consultants, and agencies.

This Privacy Policy explains what information we collect, how we use it, and the choices available to our users.

We collect account and billing information you provide directly, such as name, email address, company details, and subscription information.

We also collect product usage data such as audit requests, project configuration, report exports, browser/device data, and general analytics about how the service is used.

HiveSense is designed around analysis of public-facing storefront content. We do not need merchants to upload customer personally identifiable information in order to run standard audits.

We use information to provide and improve HiveSense, authenticate users, process payments, generate reports, respond to support requests, prevent abuse, and maintain service reliability and security.

We may also use aggregated and non-identifiable information to understand product usage patterns and improve our models, workflows, and reporting quality.

We may share information with service providers that help us run the platform, such as hosting, analytics, authentication, payment, email, and infrastructure vendors.

We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction such as a merger, acquisition, or asset sale.

We do not sell personal information in the ordinary meaning of that term.

We retain information for as long as needed to provide the service, meet legal and operational obligations, resolve disputes, and enforce our agreements.

We use reasonable technical and organizational safeguards designed to protect data, but no method of storage or transmission can be guaranteed to be completely secure.

You may request access, correction, or deletion of your account information, subject to legal and operational limitations.

You may also contact us to ask questions about privacy practices or request account deletion.

For privacy questions, requests, or concerns, contact HiveSense at the meeting link provided on the site: https://zcal.co/thoughtbulb/30min.